Once an order is created and pre-charged, if the client decides to cancel any remaining permits or other products that have not yet been applied for, the pre-charged amount will be adjusted. The client will only be charged for the permits or products that were applied for or received. If a permit or product is applied for but not yet received, only the application fee will be charged. Once a permit or product is issued and provided to the client, the transaction is final, and no refunds will be granted.

Clients can cancel permits or other products that have not yet been applied for. However, once permits or products are applied for or received, they cannot be canceled, and the client will be charged for those permits or products. Any cancellation will only apply to items that have not yet been processed.

Permits or other products are delivered electronically via email to the contacts provided in the order. Invoices will be sent separately to the billing email associated with the client's profile.

Our company does not store any card or payment information. All payment data, including card details, is securely processed and stored by Stripe. For more information on how Stripe handles and protects your payment information, please refer to Stripe’s Privacy Policy.

When an order for permits or any other products is requested by the client, it serves as approval for charges to the card on file. No additional phone confirmation is required. The card on file will be pre-charged, and once all permits or products are delivered, the final amount, including service fees, application fees, and state fees, will be charged. By placing an order, the client authorizes charges to be made against the card on file for the total amount.

By creating an account with TRC Logistics LLC (“Company,” “we,” “us,” or “our”), you agree to the following Communication Terms and Conditions regarding text messages (SMS/MMS) and phone calls. These communications are essential for providing services, updates, and information related to your orders, projects, or business with us.

• Through website contact/order forms.
• Through cookies and tracking technologies.
• Via email communications and phone interactions.

• Name, phone number, email address.
• Billing information for permit purchases (processed securely through Stripe).
• IP address and browser data for website analytics.

• To process and fulfill permit orders.
• To provide customer support and respond to inquiries.
• To send important service-related updates (e.g., permit approvals, account notifications).
• Note: We do not use collected data for unsolicited marketing purposes.

• We do not sell or share customer data with third parties for marketing.
• Data is shared only with:
  1. Payment processing services (Stripe) to complete transactions
  2. Government agencies (when necessary for permit applications)
  3. SMS consent is not shared with third parties or affiliates for marketing purposes

• Customers must explicitly consent to receive SMS notifications when providing their phone number
• We do not sell or share phone numbers with third parties or affiliates for marketing